Key Responsibilities
- Identify, prospect and close business opportunities with client prospects within the established, predefined anchor partners
- Support onboarding new customers, cross-selling of different products
- Build and maintain customers relationship
- KYC customers as Validus guidelines and requirements
- Deep understanding of the customer’s demands and providing proper feedback on time and accurate
- Upsell existing products, cross-selling new products, maintain relationships with existing customer
- Ensure best in class customer experience as well as complaint handling for all partners and customers under assigned portfolios
- Coordinate with other internal departments to deliver the good products and services to the customers
- Evaluate, review & report on selected customers in conjunction with the Risk team to provide timely recovery actions
- Other tasks as required
Desired skills & Knowledge, Competencies requirement:
- Bachelor’s Degree in Business / Commerce/Banking or relative field
- Minimum 2 years’ sales experience in credit banking/ fintech / financial services or relevant industry areas
- Have strong sales skills and communication in Vietnamese and English
- Have strong Problem solving skill, ability to handle complex situations.
- Must be Open minded, well-connected, good interpersonal skill and adapt to change
- Desire to success and overcome challenges, work under high pressure
- Result-oriented, well-organized & enthusiastic
