Key Responsibilities
- Identify, prospect and close business opportunities with client prospects within the established, predefined anchor partners
- Oversee the process of onboarding customers (Telesales & customers, Site visit, collect documents, advisory…)
- Ensure best in class customer experience as well as complaint handling for all partners and customers in the portfolios
- Ensure all customers are KYC as per Validus guidelines and requirements
- Deep understanding of the customer’s demands and providing proper feedback on time and accurate
- Provide leadership to the Partnership & Sales teams in the execution of the business plan
- Ensure sales teams meet their sales performance targets and fulfill required sales activities through effective sales funnel management.
- Upsell existing products, cross-selling new products, maintain relationships with existing customer
- Evaluate, review & report on selected customers in conjunction with the Risk team to provide timely recovery actions
- Other tasks as required
Desired skills & Knowledge, Competencies requirement:
- Bachelor’s Degree in Business Management or related field
- MBA is the plus
- Minimum 7 Years of experience within a major financial institution or relevant division within a large corporation
- Minimum 3 years of households/SME lending experience
- Have strong leadership skill
- Have strong sales skills and excellent communication in Vietnamese and English
- Have strong Problem solving skill, ability to handle complex situations.
- Must be Open minded, well-connected, good interpersonal skill and adapt to change
- Desire to success and overcome challenges, work under high pressure
- Result-oriented, well-organized & enthusiastic
